Why SMS WA

We aim to be the G 2 sheet metal supplier in Perth, WA.
Standard and custom sheet metal work, often same or next day service / delivery available.

How we do Business

At SMS we want your customer experience to be first rate every time. We have the capacity for small (once off) work and large quantities, project based orders. We aim to offer the same high quality of service to all of our customers, all of the time.

We understand the sheet metal market and work tirelessly to ensure our clients keep coming back to us for repeat business.

 

What to expect from us 

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An honest and consistent approach to how we do business

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An open and transparent style of dealing with our customers

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A right first time EVERY TIME to getting your order completed to your requirements

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Expect us to keep our promises; we will always KEEP you informed if we are going to be delayed

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You are the priority; we will do everything we can to get a positive outcome

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Expect us to offer a good quality product, service and price

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We will use our industry EXPERIENCE to help you get a great outcome

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Expect us to be easy to deal with and accommodate your delivery expectations, we will juggle our workflow where ever possible to get your goods when you need them

There are many things we pride our self on at SMS. While we do believe the experience and expertise of our staff are great attributes, and make our customers feel safe in the knowledge their needs are being met, there is another element we feel is just as important if not more so, and that’s trust.

We feel there are certain elements that lead up to trust being developed between two parties, ensuring a harmonious relationship that benefit both partners.

Our Approach

Honesty

From the first consultation to the delivery of goods, we believe in having an open and transparent approach to all business relationships. We take full ownership of any errors that have occurred on our end, and will never ‘pass-the-buck’, shift blame or point fingers. 

Consistency

No matter if it’s deliverables or promises, consistency is a vital element to building relationships based on trust. In fact, consistency plays such a vital part in our everyday functions that it’s the cornerstone of every decision we make. From the hiring of experienced staff, through selecting the latest technology, to delivering on our promises. 

Care

Whether it’s the quality of our work, or the sharing of information and progress updates, we care that everything runs as smoothly as possible for you and the work you have entrusted with us. Nothing matters more to us than your complete satisfaction.

Values

– Integrity

– Progress

– Excellence

– Attitude

– Community

Community

We believe in leadership – inside and outside the organisation

We work with integrity and honesty

We respect and value our employees, customers and suppliers

We believe we have a social responsibility in our community to give back. Adding value to our community is fundamental

We believe in providing a positive learning environment for young apprentices to learn and grow

Progress

We strive to become better people every day

We attempt to improve ourselves personally, develop our systems, advance in engineering and production, use better technology and expand our safety procedures

We endeavour to become a better company every day

We set high standards and strive for excellence

Our commitment to excellence, intelligent planning and focused effort leads us to success

Excellence in quality, in how we conduct ourselves, in leadership and in safety

Integrity

We work with honesty. A promise is always a promise

We resolve issues with a win/win mindset

We hold ourselves responsible and accountable for our doings

We are leaders in the industry and we lead by example

Attitude

We start every day with a positive attitude, with a smile and a will to succeed

We work as a team

We communicate

We work co-operatively

We respect one another

We respect our company and what it provides for us

 

Get In Touch

Location

Unit 2-3, 4 Packard St
Joondalup
Western Australia, 6027 

Fax

(08) 9301 4970

Hours

Mon - Fri
7:00am - 3:30pm

Send A Message

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Please try and support us, we are an established WEST AUSTRALIAN manufacturing company offering quality manufacturing job opportunities in WA. We appreciate the support of all existing customers and would like to welcome new ones, we have a great outlook and are easy to deal with - Manufacturing in WA isn't easy but we all win if the STATE prospers, when considering your next purchase please give LOCAL business a chance to shine.